White Paper

Improving Restorative Justice with
Comprehensive Data Insights

A new publication from Connektivity and the Restorative Justice Council

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We are pleased to announce the publication of our latest white paper, "Improving Restorative Justice with Comprehensive Data Insights", co-authored with the Restorative Justice Council.

This publication explores how restorative justice services can harness data to improve practice, demonstrate impact, and make evidence-based decisions that lead to better outcomes for participants and communities.

What the white paper covers

The paper draws on our experience working with restorative justice services across the UK and beyond, examining how technology and data collection can transform the way services operate, report, and grow. Key topics include:

Demographics & Diversity

Understanding who is accessing restorative justice services and identifying gaps in reach across different communities and demographics.

Case Progress Tracking

How real-time data on case stages, timelines, and bottlenecks can help services manage workloads and improve efficiency.

Outcome Measurement

Moving beyond simple completion rates to capture meaningful outcomes — satisfaction, agreement compliance, and long-term impact.

Best Practices & Benchmarking

Using aggregated data to identify what works, share learning across services, and build an evidence base for restorative justice.

Whether you're a service manager looking to improve reporting to commissioners, a practitioner wanting to understand your caseload better, or a policymaker seeking evidence to support restorative justice investment, this paper offers practical insights and recommendations.

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Why data matters for restorative justice

Restorative justice has a powerful evidence base, but many services still struggle to capture and communicate the full picture of their work. Paper-based records, fragmented systems, and inconsistent data collection make it difficult to demonstrate impact to funders, commissioners, and stakeholders.

By adopting a structured, data-driven approach — supported by purpose-built technology like myRJ — services can not only improve their internal operations but also contribute to a stronger, more compelling case for restorative justice at a national and international level.

We hope this white paper will be a valuable resource for anyone involved in delivering, managing, or commissioning restorative justice services. If you have any questions or would like to discuss how myRJ can support your service's data needs, please don't hesitate to get in touch.

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