Purpose-built for mediation services handling community disputes, workplace conflicts, and civil mediation — manage case intake, party communications, session scheduling, and agreement tracking through one structured workflow.
Receive referrals, capture party details, and assess suitability for mediation in a structured format.
Manage communications with all parties, record consent, and prepare for mediation sessions.
Schedule and coordinate sessions, record discussions, and capture any agreements reached.
Track agreement compliance, gather feedback, and close cases with complete outcome data.
Manage all parties, contacts, dispute details, and session records in one centralised, searchable system.
Coordinate mediator availability, schedule sessions, and send automated reminders to all parties.
Track resolution rates, satisfaction scores, and generate reports for commissioners and stakeholders.
Record agreement details, monitor compliance, and follow up with parties post-mediation.
Track mediator time against cases to understand capacity and allocate resources effectively.
UK-hosted, GDPR compliant with role-based access controls and a full audit trail.
See how our Mediation platform can help your team manage disputes more effectively and demonstrate outcomes to stakeholders.
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