About Connektivity

Built by people who believe
this work matters

We build case management software only for the justice and victim services sector, because the organisations doing this work need more than generic tools.

We started with a question

Many organisations doing sensitive, high-stakes work in our communities were still managing cases in spreadsheets, emails and shared drives.

Connektivity was founded to change that. We saw restorative justice practitioners, victim care coordinators, and domestic abuse caseworkers spending more time fighting their tools than supporting the people who needed them most.

So we built software for this sector with the practitioners who use it every day, rather than adapting a generic CRM.

Today, our platform supports organisations across the UK, from police forces and local authorities to frontline charities and national bodies. Our features, workflows and data fields are based on what practitioners have told us they need.

Team in a supportive group session
Community

Our focus has never changed

From day one, we've worked exclusively with the justice and victim services sector. This singular focus means we understand the complexities in a way generalist providers simply can't.

The principles behind everything we build
🤝

People before features

Each feature starts with a need raised by a practitioner, not a roadmap written in isolation.

🔐

Security is non-negotiable

We treat data protection as a fundamental responsibility. The platform is UK & EU-hosted and GDPR-compliant, with role-based access and full audit trails.

👂

Built with practitioners

Our software is shaped by ongoing collaboration with the practitioners who use it. Their expertise guides every decision.

📊

Impact should be visible

Reporting and outcome tracking should be part of every case from the start, not added later.

⚡

Less admin, more people

Our job is to cut the time your team spends on admin.

🌱

Sector expertise matters

Our team knows the language, the workflows, and the pressures your teams face. That knowledge is built into the platform.

From first conversation
to long-term partnership
1

Listen

We start by learning about your service's processes, challenges and reporting needs, rather than giving a generic demo.

2

Configure

We configure the right modules for your service, including custom fields, workflows, user roles and reporting templates.

3

Onboard

Hands-on training, data migration support, and user setup. Everyone is confident before go-live.

4

Support

A named Success Manager, ongoing support and regular platform updates based on user feedback.

Why organisations choose
to work with us

We're a team of technology specialists, sector experts and customer success professionals who know both the technology and the justice and victim services sector. From development to onboarding and ongoing support, our aim is to help your service spend less time on admin.

🎯

Sector specialists

We work exclusively with justice and victim services. Every member of our team understands the language, the workflows, and the pressures your service faces.

📞

Dedicated support

Our support team is available by phone and online and knows the platform inside out. You won’t be routed through a generic help desk or ticket queue.

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Practitioner-led development

Our product roadmap is shaped by the people who use the software every day. Features are built with practitioners, not designed in isolation.

📊

Proven track record

Over 50 organisations and 1,000,000+ cases managed. From police forces and local authorities to national charities and international partners.

🔐

Security first

UK cloud hosted, GDPR compliant, with six levels of role-based access and full audit trails. Your sensitive data is protected at every level.

🌎

UK roots, international reach

Founded in the UK and trusted by organisations across the United States and beyond. Wherever restorative justice is practised, our platform supports the work.

Organisations We Work With

Want to find out if Connektivity
is right for your service?

We'll walk you through the platform, answer your questions, and help you understand which product fits your needs.

Book a Demo →
Or get in touch directly. We're always happy to talk.