About Connektivity

Built by people who believe
this work matters

We build case management software exclusively for the justice and victim services sector — because the organisations doing the hardest work in our communities deserve better than generic tools.

We started with a question

Why are the organisations doing the most sensitive, high-stakes work in our communities still managing cases in spreadsheets, emails, and shared drives?

Connektivity was founded to answer that question. We saw restorative justice practitioners, victim care coordinators, and domestic abuse caseworkers spending more time fighting their tools than supporting the people who needed them most.

So we set out to build something different — not another generic CRM adapted for a sector it wasn't designed for, but purpose-built software created in genuine partnership with the practitioners who use it every day.

Today, our platform supports organisations across the UK, from police forces and local authorities to frontline charities and national bodies. Every feature, every workflow, every data field exists because a practitioner told us they needed it.

Team in a supportive group session
Community

Our focus has never changed

From day one, we've worked exclusively with the justice and victim services sector. This singular focus means we understand the complexities in a way generalist providers simply can't.

The principles behind everything we build
🤝

People before features

Every feature starts with a real need expressed by a real practitioner — not a product roadmap designed in isolation.

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Security is non-negotiable

We treat data protection as a fundamental responsibility. UK-hosted, GDPR-compliant, role-based access, full audit trails — always.

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Built with, not for

Our software is shaped by ongoing collaboration with the practitioners who use it. Their expertise guides every decision.

📊

Impact should be visible

Reporting and outcome tracking shouldn't be an afterthought — it should be woven into every case from the start.

Less admin, more people

Every hour on admin is an hour not spent with the people who need you. Our job is to give that time back.

🌱

Sector expertise matters

Our team knows the language, the workflows, and the pressures your teams face. That knowledge is built into the platform.

From first conversation
to long-term partnership
1

Listen

We start by understanding your service — your processes, challenges, and reporting needs. No generic demo.

2

Configure

We configure the right modules — custom fields, workflows, user roles, and reporting templates for your service.

3

Onboard

Hands-on training, data migration support, and user setup. Everyone is confident before go-live.

4

Support

A named Success Manager, ongoing support, and continuous platform evolution based on user feedback.

Why organisations choose
to work with us

We're a team of technology specialists, sector experts, and customer success professionals — combining deep technical capability with genuine understanding of justice and victim services. From development and design to onboarding and ongoing support, every member of our team is focused on one thing: helping your service spend less time on admin and more time with the people who need you most.

🎯

Sector specialists

We work exclusively with justice and victim services. Every member of our team understands the language, the workflows, and the pressures your service faces.

📞

Dedicated support

Our support team is available by phone and online — real people who know the platform inside out, not a generic help desk or ticket queue.

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Practitioner-led development

Our product roadmap is shaped by the people who use the software every day. Features are built with practitioners, not designed in isolation.

📊

Proven track record

Over 40 organisations and 500,000+ cases managed. From police forces and local authorities to national charities and international partners.

🔐

Security first

UK cloud hosted, GDPR compliant, with six levels of role-based access and full audit trails. Your sensitive data is protected at every level.

🌎

UK roots, international reach

Founded in the UK and trusted by organisations across the United States and beyond. Wherever restorative justice is practised, our platform supports the work.

Organisations We Work With

Want to find out if Connektivity
is right for your service?

We'll walk you through the platform, answer your questions, and help you understand which product fits your needs.

Book a Demo →
Or get in touch directly — we're always happy to talk.