myVCU helps victim care units manage referrals, needs assessments, support plans, and multi-agency collaboration — ensuring no victim falls through the gaps.

Automatically import referrals from police systems like Niche. Triage incoming cases and assign to the right team.
Assess victim needs, identify required services, and create personalised support plans.
Connect victims with appropriate services, track referrals to partner agencies, and log all contacts.
Track resolutions, capture satisfaction data, and generate commissioner reports to demonstrate impact.
Manage all victim care data in one place — individuals, nature of harm, care services, and case-specific information.
Automatically import data from police systems like Niche into a workload area for triage and review.
User-friendly reporting tools and Excel export to track outcomes and showcase programme impact.
Collect and store comprehensive details on demographics, case progress, participant information, and outcomes.
Conduct structured needs assessments, create tailored support plans, and track progress throughout the victim's journey to recovery.
Share referral information across partner agencies while maintaining full control and audit trails.
The system has been an invaluable part of the solution to enabling a network approach to victim care that has at its heart diversity in terms of choice for the victim but is underpinned by an efficient, secure referral mechanism.
See how myVCU can streamline your referrals, improve multi-agency collaboration, and help you demonstrate impact to commissioners.
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